Resources
One of our main goals is to ensure each and every person affected by SCI receives the information and resources they need when they need them. We help connect people to community and national resources to empower individuals to advocate for themselves to lead independent and meaningful lives.

Resource Referral
The SNERSCIC team provides ongoing informational referrals to people living with SCI, their families and friends, caregivers, and healthcare professionals, as well as PCPs and care providers at hospitals, rehabilitation facilities, and nursing facilities throughout New England.
Community News and Events
SCI Education Events, Social Events, Local Support Groups, Also Check Your Local Independent Living Center:
New England SCI Toolkit (NESCIT)
The New England SCI Toolkit (NESCIT) is an effort between designated facilities providing spinal cord injury (SCI) rehabilitation in New England to attempt to ensure patients throughout New England and beyond are receiving a similar coordinated standard of care. Further, this Toolkit aids in building capacity at facilities that may not treat patients with SCI often enough to have developed expertise.
Facilities utilizing NESCIT are encouraged to contribute to the communication between clinicians to share treatment ideas, problem solve, and discuss programmatic development. We encourage those who utilize NESCIT to share their processes and resources with other facilities to ensure continuity of care. The bottom line is to ensure that patients with SCI are taken care of, informed, and staying healthy.

THIS TOOLKIT DOES NOT PROVIDE DIRECT MEDICAL ADVICE.
It is intended for educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment from a licensed physician. Never ignore professional medical advice in seeking treatment because of something you have read in the Toolkit. If you think you may have a medical emergency, dial 911 immediately.

Patient/Family/Caregiver Education
Individuals, their family members and caregivers taking part in inpatient rehabilitation for spinal cord injury (SCI) will receive appropriate education to maximize functional independence and minimize secondary health conditions.
1. Patient/Family/Caregiver Education
1.1 STANDARD: Individuals, their family members and caregivers taking part in inpatient rehabilitation for spinal cord injury (SCI) will receive appropriate education to maximize functional independence and minimize secondary health conditions. Education will encompass all areas of SCI rehabilitation and will be included in all standards listed.
Minimum Requirements:
- Core educational areas: autonomic dysreflexia, bowel/bladder, SCI anatomy & physiology, skin care, respiratory care, sexuality, medical complications, psychosocial, home modifications, equipment needs, rehabilitation team roles, community reentry (including accessibility), medications, discharge planning, nutrition & lifestyle (exercise), spasticity management and contracture prevention, pain, driving, recreation, community and educational resources, assistive technology, vocational rehabilitation, mobility, self-care, self-advocacy, circulatory (DVT, etc.), heterotopic ossification (HO), health care maintenance (preventative care, follow up with outpatient appointments, etc.)
- Patient and/or caregiver competency established via verbal recall and/or demonstration.
Recommended Resources:
- Spaulding New England Regional Spinal Cord Injury Toolkit Video Series: Autonomic Dysreflexia featuring Dr. Ryan Solinsky, Spaulding Rehabilitation’s physician-scientist
- Yes, You Can! A Guide to Self-Care for Persons with Spinal Cord Injury published by the Paralyzed Veterans Association (PVA)
- PVA Consumer Guides are available on multiple topics and are free to download
- PVA Clinical Practice Guidelines are available on multiple topics and are free download
- Paralysis Resource Center, The Christopher and Dana Reeve Foundation – call toll-free 1-800-225-0292. Information is offered in multiple languages
- Connecticut Resource Directory & patient packet by Spinal Cord Injury Association of Connecticut, a chapter of United Spinal at www.sciact.org
- Peer mentor programming offered through United Spinal Association
- SNERSCIC Education Program Online Videos
- Inpatient and outpatient support groups including family/caregiver support groups- Massachusetts Rhode Island Connecticut Vermont New Hampshire Maine- 207-662-8501(207) 662-8501
- Patient Education Manual (site-specific – to obtain a copy from Gaylord Hospital, contact Diana Pernigotti at DPernigotti@gaylord.org and contact Joanne Morello at Jmorello@northeastrehab.com for a copy from Northeast Rehabilitation)
- National Institute of Health Physical Exam Recommendations
- Model Systems Knowledge Translation Center SCI Factsheets (available online from SNERSCIC website and the MSKTC website as a complete booklet or separate topics)

Autonomic Dysreflexia
All care providers will identify episodes of autonomic dysreflexia (AD) and provide appropriate intervention. Intervention will include identifying and removing noxious stimuli, providing medical care as indicated, and monitoring patient’s status.
2. Autonomic Dysreflexia
2.1 STANDARD: All care providers will identify episodes of autonomic dysreflexia (AD) and provide appropriate intervention. Intervention will include identifying and removing noxious stimuli, providing medical care as indicated, and monitoring patient’s status.
Minimum Requirements:
- Facility has an AD policy and procedure or guideline in place
- All care providers are trained to identify signs and symptoms of AD
- All care providers are trained to follow facility policy and procedure on AD
- All care providers will understand the causes of AD for prevention
- Staff competency conducted for all care providers
Recommended Resources:
- Spaulding New England Regional Spinal Cord Injury Center Toolkit Video Series: Autonomic Dysreflexia featuring Dr. Ryan Solinsky, physician-scientist at Spaulding Rehabilitation Hospital
- Yes, You Can! A Guide to Self-Care for Persons with Spinal Cord Injury published by the Paralyzed Veterans Association (PVA)
- Patient Education Manual (site-specific – to obtain a copy from Gaylord Hospital, contact Diana Pernigotti at DPernigotti@gaylord.org and contact Joanne Morello at Jmorello@northeastrehab.com for a copy from Northeast Rehabilitation)
- Specialized courses offered through NESCIT facilities on SCI – available to outside caregivers with CEUs. The SCI Specialist course is periodically offered at Gaylord Hospital. Contact Janine Clarkson at Jclarkson@gaylord.org for more information.
- Christopher and Dana Reeve Foundation Paralysis Resource Guide (available in many languages for free)
- PVA Clinical Practice Guideline Acute Management of Autonomic Dysreflexia
- General SCI Competency at Northeast Rehabilitation Contact Joanne Morello at Jmorello@northeastrehab.com for more information
2.2 STANDARD: Refer to STANDARD 1: Patient/Family/Caregiver Teaching
Recommended Resources:
- Credit card-style AD education cards for patients from the Christopher & Dana Reeve Foundation
- United Spinal Association AD Alert wallet card
- Education cards in Yes, You Can! book found on page 63 here
- PVA Consumer Guideline Autonomic Dysreflexia: What You Should Know

Skin Care
Patients with existing pressure ulcers will receive appropriate treatment to decrease severity of existing ulcers and prevent the development of new ulcers.
3. Skin Care
3.1 STANDARD: Patients with existing pressure ulcers will receive appropriate treatment to decrease severity of existing ulcers and prevent the development of new ulcers.
Minimum Requirements:
- Facility has a skin care policy and procedure or guideline in place
- Staff competency conducted for appropriate providers for prevention and standardized assessment of risk
- All care providers are trained to follow facility policy and procedure/guidelines on skin care
- Site-specific skin management program encompassing assessment, prevention and treatment
- Access to certified wound care specialist (WOCN) (for most up-to-date evidence-based care)
- Process in place for measuring outcomes
Recommended Resources:
- Spaulding New England Regional Spinal Cord Injury Toolkit Video Series: Skin Care & SCI video
- PVA Clinical Practice Guide Pressure Ulcer Prevention and Treatment Following Spinal Cord Injury
- PVA Consumer Guide Pressure Ulcers: What you Should Know
- MSKTC SCI Factsheet Skin Care and Pressure Sores in Spinal Cord Injury
- MSKTC SCI Factsheet Surgical & Reconstructive Treatment of Pressure Injuries
- Clinical Practice Guidelines for Prevention and Management of Pressure Ulcers available to purchase from the Wound Ostomy and Continence Nursing Society
3.2 STANDARD: Patients taking part in inpatient rehabilitation will be free from new pressure ulcers throughout their stay. All disciplines involved in patient care will take part in the education and prevention of pressure ulcers.
Minimum Requirements:
- Facility follows professional standards of care for treatment of existing ulcers, such as Clinical Practice Guidelines for Prevention and Management of Pressure Ulcers per WOCN Society
- Staff competency conducted for appropriate providers for standardized assessment regarding identification and treatment of pressure ulcers
- see 3.1
3.3 STANDARD: Refer to STANDARD 1: Patient/Family/Caregiver Education
Recommended Resources (in addition to Standard 1 resources):
- Online lecture from Lauren Harney, RN, BSN, CWON “The Skin You’re In: An Overview of Maintaining Skin Integrity for Individuals with Spinal Cord Injury”

Bladder Management
Upon admission, each patient will have an assessment of bladder function. A bladder management program will be initiated and followed for all patients taking part in rehabilitation in order to resume regular and complete emptying of the bladder for urinary system health.
4. Bladder Management
4.1. STANDARD: Upon admission, each patient will have an assessment of bladder function. A bladder management program will be initiated and followed for all patients taking part in rehabilitation in order to resume regular and complete emptying of the bladder for urinary system health.
Minimum Requirements:
- Facility has a bladder management policy and procedure/guidelines in place
- All appropriate care providers are trained to follow facility policy and procedure/guidelines on bladder management
- All pertinent care providers are trained in appropriate technique and use of adaptive equipment for bladder emptying
- Site-specific bladder management program in place encompassing assessment, intervention and ongoing management
- Staff competency conducted for all direct care providers
- Access to urologic assessment and monitoring as needed
Recommended Resources:
- PVA Consumer Guide Bladder Management Following Spinal Cord Injury: What You Should Know* available for free download
- PVA Clinical Practice Guideline Bladder Management for Adults with Spinal Cord Injury* available for free download
- Fact Sheet: Bladder Care & Management
4.2. STANDARD: Staff members will be able to identify urinary complications and provide appropriate intervention.
Minimum Requirements:
- All appropriate care providers are trained to identify signs and symptoms of urinary complications
- Access to ongoing urologic assessment and monitoring to diagnose and develop treatment plans for urinary complications
- Facility has a process in place for measuring and managing outcomes
Recommended Resources:
- Institute for Healthcare Improvement: How-to Guide: Prevent Catheter-Associated Urinary Tract Infection* available for free download
- PVA Consumer Guide Bladder Management Following Spinal Cord Injury: What You Should Know* available for free download
- PVA Clinical Practice Guideline Bladder Management for Adults with Spinal Cord Injury* available for free download
- Info Sheet: Bladder Care and Management
- MSKTC Factsheet Surgical Alternatives for Bladder Management Following SCI available for free download
4.3. STANDARD: Individuals, their family members and caregivers taking part in inpatient rehabilitation for SCI will receive appropriate education in bladder management techniques to maximize functional independence and minimize secondary health conditions.
Minimum Requirements:
- Family/caregiver/patient training on bladder management techniques and use of adaptive equipment during inpatient rehabilitation
- Family/caregiver/patient training on identification of signs and/or symptoms of urinary complications and possible interventions, including seeking medical attention
- Family/caregiver/patient competency established via verbal recall and/or demonstration
Recommended Resources:
- Institute for Healthcare Improvement: How-to Guide: Prevent Catheter-Associated Urinary Tract Infection* available for free download
- PVA Consumer Guide Bladder Management Following Spinal Cord Injury: What You Should Know* available for free download
- PVA Clinical Practice Guideline Bladder Management for Adults with Spinal Cord Injury* available for free download
- Info Sheet: Bladder Care and Management
- MSKTC Factsheet Surgical Alternatives for Bladder Management Following SCI available for free download

Bowel Management
Each patient will have an assessment of bowel function. A bowel program will be initiated and followed for all patients in order to strive for regular and complete emptying of bowels.
5. Bowel Management
5.1 STANDARD: Each patient will have an assessment of bowel function. A bowel program will be initiated and followed for all patients in order to strive for regular and complete emptying of bowels.
Minimum Requirements:
- Facility has bowel management policy and procedures/guidelines in place
- All appropriate care providers trained to follow policy and procedure/guidelines on bowel management
- All pertinent care providers are trained in appropriate technique and use of adaptive equipment for bowel emptying
- Site-specific bowel management program in place encompassing assessment, intervention, and ongoing management
- Access to bowel management assessment and monitoring as needed
Recommended Resources:
- PVA Consumer Guide Neurogenic Bowel: What You Should Know* available for free download
- University of Alabama InfoSheets: Bowel Management after Spinal Cord Injury
- Spinal Cord Injury Rehabilitation Evidence (SCIRE) Project factsheet. Canadian sourced
5.2 STANDARD: Each patient will have an assessment of bowel function. A bowel program will be initiated and followed for all patients in order to strive for regular and complete emptying of bowels.
Minimum Requirements:
- All appropriate care providers trained to identify signs and symptoms of bowel dysfunction
- Ongoing bowel monitoring and assessment to diagnose and develop treatment plans for bowel complications
- Process in place for measuring outcomes
Recommended Resources:
- One page information sheet plus extra notes for each individual patient being discharged from acute rehabilitation with specific comments regarding their bowel program
- PVA Consumer Guide Neurogenic Bowel: What You Should Know* available for free download
- University of Alabama InfoSheets: Bowel Management after Spinal Cord Injury
- Spinal Cord Injury Rehabilitation Evidence (SCIRE) Project factsheet. Canadian sourced
5.3 STANDARD: Individuals, family members and caregivers taking part in inpatient rehabilitation for SCI will receive appropriate education in bowel management techniques to maximize functional independence and minimize secondary health conditions.
Minimum Requirements:
- Patient and/or caregiver competency established via verbal recall and/or demonstration

Sexual Health and Fertility
Individuals and their appropriate family member(s) or partner(s) will be offered age specific education and counseling regarding medical and psychosocial issues related to sexual health and function after an SCI.
6. Sexual Health and Fertility
6.1. STANDARD: Individuals and their appropriate family member(s) or partner(s) will be offered age specific education and counseling regarding medical and psychosocial issues related to sexual health and function after an SCI.
Minimum Requirements:
- Facility has a process to assess/educate re: sexual health in SCI- “Who says what when?”
- Maintain an open discussion and provide access to education about sex in both formal and informal settings throughout the treatment continuum
- Care providers may offer referral to the appropriate rehabilitation professional in collaboration with the medical provider
Recommended Resources:
- SCI Model System Knowledge Translation Center- Sexuality after SCI
- PVA Clinical Practice Guideline Sexuality and Reproductive Health in Adults with Spinal Cord Injury* available for free download
- United Spinal Video on Sexuality After SCI
- United Spinal Association information on Sexuality & SCI
Additional Resources:
These sites may contain health- or medical-related materials that are sexually explicit. If you find these materials offensive, you may not want to use them. The site and the content are provided on an “as is” basis.

Spasticity
Staff members will identify spasticity and provide intervention as appropriate. Intervention will include identifying and addressing potential triggers, providing medical and therapeutic care as needed and monitoring patient’s status.
7. Spasticity
7.1. STANDARD: Staff members will identify spasticity and provide intervention as appropriate. Intervention will include identifying and addressing potential triggers, providing medical and therapeutic care as needed and monitoring patient’s status.
Minimum Requirements:
- Facility has a process to educate staff members re: the identification, evaluation and management of spasticity using an inter-disciplinary approach
- Staff competency conducted for all care providers
- Maintain an open discussion and provide access to education about spasticity in both formal and informal settings throughout the treatment continuum
- Care providers may offer referral to the appropriate rehabilitation professional in collaboration with the medical provider
Recommended Resources:
- Christopher and Dana Reeve Foundation Paralysis Resource Guide
- MSKTC SCI Factsheet Spasticity and Spinal Cord Injury
- FacingDisability.com
- eLearn A web-based teaching and educational resource
General Resources

One-Stop Shopping
- United Spinal Association- Spinal Cord Resource Center
- Paralyzed Veterans of America
- New England Paralyzed Veterans of America
- Christopher and Dana Reeve Foundation
- SCI Information Network
- American Spinal Cord Injury Association (ASIA)
- International Spinal Cord Society (ISCoS)
- Academy of Spinal Cord Injury Professionals (ASCIP)

Government Resources
- Benefits for People with Disabilities
- DisabilityInfo
- Medicare
- Health Insurance through the Marketplace

Community Resources

Support Groups
- Greater Boston Chapter Support Groups includes:
- Boston Area – Spinal Rap @ Spaulding
- Family Circle @ Spaulding
- Rhode Island
- South Shore/Cape Cod
- Springfield, MA
- Berkshire/Pittsfield, MA
- CT Chapter Support Groups includes:
- Wallingford, CT @ Gaylord
- New Britain, CT
- Hartford, CT
- Bristol, CT
- Online Support Groups

Exercise and Fitness
- MA Accessible Fitness Centers
- CT Accessible Fitness Centers
- Online Resources

Healthcare
- SCI Model Care Systems
- Choosing a High-Quality Medical Rehabilitation Program
- Find a Physical Medicine & Rehabilitation Physician (Physiatrist) near me
- Taking Charge: How to Navigate the Healthcare System
- Adjusting to Your Healthcare
- Advocacy for Medical Needs: Helpful guides for disputes/appeals and MA organizations that can help
- You and Your Doc: A Short Guide to Your Rights and Responsibilities
- Questions to Ask Before your Healthcare Visit
- New England Regional SCI Toolkit

Information For Healthcare Providers

Assistive Technology (AT)
- What is Assistive Technology?
- Find your state’s AT Act Program
- Where can I find AT?
- Demonstration Centers of AT – MA, CT
- Borrowing AT – MA, CT
- AT services directory – MA, CT
- AT Swap and Shop – GetATStuff.com – New England
- AT Reutilization for free refurbished AT – MA, CT
- MassMATCH School Share – MA and RI only
- AT purchase from these sites
- How can I pay for AT?
- Is it medically necessary?
- If yes (or you’re unsure) – you can start with this resource.
- Information on Public and Private insurance provided by DATI–The Delaware Assistive Technology Initiative.
- Is it for home, work or school?
- Is it for Telecommunications?
- This resource outlines the type of telecommunications technology.
- What else is available?
- Is it medically necessary?
- Where can I find AT?

Travel and Recreation
- Accessible Air Travel – A Guide for People with Disabilities
- TSA Cares Helpline for Travelers with Disabilities
- TSA Screening Procedures for People with Disabilities and Medical Conditions
- Mobile Apps for traveling with a disability
- http://www.wheelchairtraveling.com/
- Emerging Horizons – Your Accessible Travel News Source
- Accessible Journeys – Making the World More Accessible
- Access Tours – Travel the American Western National Parks
- Sage Traveling – The European Disabled Travel Experts
- Society for Accessible Travel & Hospitality (SATH)
- Travel tips from the Reeve Foundation
- New England Adaptive Recreation and Sports
- Ability PLUS (NH, VT, MA)
- All Out Adventures (MA)
- CAPEable Adventures (MA)
- Community Rowing (MA)
- Community Boating, Inc. (MA)
- Gaylord Sports Association (CT)
- Maine Adaptive Sports and Recreation
- New England Disabled Sports (NH)
- New England Healing Sports Assn. (NH)
- New England Paralyzed Veterans of America (NH, VT, MA, RI, CT)
- Northeast Passage (NH)
- Piers Park Sailing (MA)
- Sail to Prevail (RI)
- Sled Hockey USA (CT, NH, MA)
- Stride Adaptive Sports (NY)
- Universal Access (DCR)
- Everyone Outdoors blog
- Therapeutic Riding

Transportation
Paratransit Services

Housing
- Housing and Home Modifications through Independent Living Centers nationwide – MA, CT
- Living Services in CT
- Housing Search CT
- Housing Guide for Persons with Disabilities MA
- A Guide to Obtaining Housing in MA
- Mass Access Housing Registry

Employment
- Employment after Spinal Cord Injury
- Ticket to Work Helpline – Working while on Social Security
- Vocational Rehabilitation
- Each state has its own office that handles Vocational Rehabilitation services:State Vocational Rehabilitation Agencies

Caring For The Caregiver
- Caring for a Family Member with Spinal Cord Injury Can Be Both Challenging and Rewarding
- Caring for Caregivers MA
- FacingDisability Short Videos on SCI Caregiving
- Caregiver Burnout
- Caregiver Resources from the PVA – for vets and non-vets alike to get support and tips
- Caregiver Toolbox
- Caregiver Resources from Christopher & Dana Reeve Foundation
- Local Resources:
- See Greater Boston Chapter Support Groups for family support groups
- Powerful Tools for Caregivers Program offered by the CT Chapter

Cure Research
- Research Explained (Christopher Reeve Foundation)
- Clinical Trials in SCI (including cure research)
- National Institutes of Health
- SCIRE
- SCI Trials
- SCI Trials Finder

Spaulding Rehabilitation Hospital Resources
- Inpatient Resources
- Assistive Technology
- Case Management and Discharge Planning
- Chapel and Pastoral Care
- Exercise for Persons with Disabilities Program
- Peer Mentor Program- Greater Boston Chapter United Spinal Assoc
- Psychiatric/Psychological Counseling
- Pressure Mapping, Wheelchair Clinic
- Inpatient Speech-Language Pathology
- Rehabilitation Nursing
- Support Services
- Insurance & Billing Assistance
- Therapeutic Recreation
- Ventilator weaning and use of Diaphragm Pacing
- Outpatient Resources